This privacy policy has been compiled to better serve those who are concerned with how their 'Personally Identifiable Information' (PII) is being used online. PII, as described in US privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website.
What personal information do we collect from the people that visit our websites or apps?
When registering on our site you may be asked to enter your name, email address, mailing address, phone number, credit card information, or other details to help you with your experience.
When do we collect information?
We collect information from you when you register on our site, place an order, fill out a form or enter information on our site.
Additionally, we gather and store information about your clients and leads on your behalf.
How do we use your information?
We may use the information we collect from you when you register in the following ways:
- To provide a better experience in your use of our products and services.
- To process payment for subscriptions that you have selected.
- To send periodic emails regarding our services including system outages and feature announcements.
We may use the data we gather about your clients in the following ways:
- To assist you in providing services to your clients.
- To provide analysis and reporting for your business.
- To provide you the ability to send informational and marketing emails to your clients.
When marketing to your clients, you are required to follow all applicable laws governing email marketing.
How do we protect your information?
Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible.
We use regular Malware Scanning.
Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted in transit via Secure Socket Layer (SSL) technology and at rest via AES standard encryption.
We implement a variety of security measures when a user enters, submits, or accesses their information to maintain the safety of your personal information and your client's information.
For your convenience we may store your credit card information kept for more than 60 days in order to expedite future orders, and to automate the billing process.
Do we use 'cookies'?
Yes. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your Web browser (if you allow) that enables the site's or service provider's systems to recognize your browser and capture and remember certain information. We use cookies to connect your browser session to your server session, but do not store any PII in the cookie.
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since each browser is a little different, look at your browser's Help Menu to learn the correct way to modify your cookies.
If users disable cookies in their browser:
If you turn cookies off, Some of the features that make your site experience more efficient may not function properly.
Third-party disclosure
We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information or information about your clients. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. We may also release information when it's release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property or safety.
However, non-personally identifiable visitor information may be provided to other parties to analyze system performance and use.
Third-party links
We do not include or offer third-party products or services on our website.
We have implemented the following:
California Online Privacy Protection Act
CalOPPA is the first state law in the nation to require commercial websites and online services to post a privacy policy. The law's reach stretches well beyond California to require any person or company in the United States (and conceivably the world) that operates websites collecting Personally Identifiable Information from California consumers to post a conspicuous privacy policy on its website stating exactly the information being collected and those individuals or companies with whom it is being shared. - See more at: http://consumercal.org/california-online-privacy-protection-act-caloppa/#sthash.0FdRbT51.dpuf
According to CalOPPA, we agree to the following:
- Users can visit our site anonymously.
- Once this privacy policy is created, we will add a link to it on our home page or as a minimum, on the first significant page after entering our website.
- Our Privacy Policy link includes the word 'Privacy' and can easily be found on the page specified above.
You will be notified of any Privacy Policy changes on our Privacy Policy Page
You can change your personal information:
- By emailing us
- By calling us
- By logging in to your account
- By sending us a support ticket
How does our site handle Do Not Track signals?
We honor Do Not Track signals and Do Not Track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.
Does our site allow third-party behavioral tracking?
It's also important to note that we do not allow third-party behavioral tracking.
COPPA (Children Online Privacy Protection Act)
When it comes to the collection of personal information from children under the age of 13 years old, the Children's Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, United States' consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children's privacy and safety online.
We do not specifically market to children under the age of 13 years old.
We do not let third-parties, including ad networks or plug-ins collect PII from children under 13.
Fair Information Practices
The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.
In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur:
- We will notify you via email within 7 business days
- We will notify the users via in-site notification within 7 business days
We also agree to the Individual Redress Principle which requires that individuals have the right to legally pursue enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or government agencies to investigate and/or prosecute non-compliance by data processors.
CAN SPAM Act
The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.
We collect your email address in order to send information, respond to inquiries, and/or other requests or questions.
To be in accordance with CANSPAM, we agree to the following:
- Not use false or misleading subjects or email addresses.
- Identify the message as an advertisement in some reasonable way.
- Include the physical address of our business or site headquarters.
- Monitor third-party email marketing services for compliance, if one is used.
- Honor opt-out/unsubscribe requests quickly.
- Allow users to unsubscribe by using the link at the bottom of each email.
If at any time you would like to unsubscribe from receiving future emails, you can follow the instructions at the bottom of each marketing email.
GDPR
Your rights
You have certain rights in relation to your personal data that we process as a controller for our business purposes. These rights may vary, depending on the data protection laws that apply to us both. If you wish to exercise any of these rights, then please contact us by by sending an email to support@travelesolutions.com. If we can’t deal with your request, then we’ll get back to you and explain the reasons. We’ll aim to respond to your request within 5 business days.
Data security
The right to find out what personal data of yours we are processing. This is known as the right of access. This right allows you to ask for details of the personal information we hold on you.
The right to change or update your information
This is called the right to rectification. You can ask us to correct anything that you think is wrong with the personal information that we hold about you.
The right to have your data deleted
This is called the right to erasure and means that you can ask for your personal information to be deleted. When you delete your account, or your account is terminated, we delete your data in accordance with our data retention policies, otherwise if you wish to make a request to delete your data then please contact us by sending an email to support@travelesolutions.com, and we will respond within 5 business days.
Contacting Us
If there are any questions regarding this privacy policy, you may contact us using the information below.
https://travelesolutions.com
support@travelesolutions.com
Last Edited on 09-24-2021